Flexible solutions for your contact centre workforce
Kelly can offer a scope of services that spans all contact centre disciplines along every step of your call centre's strategic path—scalable at any level for real cost reduction, quality, and efficiency. No matter what your challenge, we have a solution.
Partnership for genuine added value
We offer a full spectrum of workforce solutions that deliver sustainable value to the contact centres we serve, including:
- The full complement of standard workforce solutions offered by Kelly
- On-premise or multi-location staffing
- Home-based agent solutions, using your technology platform or ours
- Customized recruiting, selection and on-boarding services
- Job preparation and developmental, soft-skills training
- On-demand technology suite
- Consulting for technology, HR solutions, and strategic workforce planning
- Recruitment Process Outsourcing (RPO)
- Business Process Outsourcing (BPO)
Contact us today to see how we can help you accomplish your business goals.