Contact Centre Disciplines

 

Contact Centre Disciplines 

Customized focus on the contact centre workforce

Kelly call centre employees work approximately 12 million hours every year in positions and industries including:

Contact Centre Talent 

  • Customer Service Inbound/Outbound
  • Customer Service Outbound
  • Customer Service Inbound
  • Help Desk
  • Quality Assurance
  • Front-line Management
  • Supervisory Management
  • Traditional or Home-based Agents
  • Market Research Inbound/Outbound
  • Market Research Outbound
  • Market Research Inbound  
  • Sales Inbound/Outbound
  • Sales Outbound
  • Sales Inbound
  • Collections

 

 Industry Domain Expertise  

  • Biotechnology
  • Financial
  • Government
  • Healthcare
  • High Tech
  • Higher Education
  • Insurance
  • Legal
  • Manufacturing
  • Medical Device
  • Oil and Gas
  • Pharmaceutical

Contact Kelly today to see how we can help you across any of these specialized areas.