Contact Centre Disciplines
Customized focus on the contact centre workforce
Kelly call centre employees work approximately 12 million hours every year in positions and industries including:
Contact Centre Talent
- Customer Service Inbound/Outbound
- Customer Service Outbound
- Customer Service Inbound
- Help Desk
- Quality Assurance
- Front-line Management
- Supervisory Management
- Traditional or Home-based Agents
|
- Market Research Inbound/Outbound
- Market Research Outbound
- Market Research Inbound
- Sales Inbound/Outbound
- Sales Outbound
- Sales Inbound
- Collections
|
Industry Domain Expertise
- Biotechnology
- Financial
- Government
- Healthcare
- High Tech
- Higher Education
|
- Insurance
- Legal
- Manufacturing
- Medical Device
- Oil and Gas
- Pharmaceutical
|
Contact Kelly today to see how we can help you across any of these specialized areas.
